Done-For-You Website Maintenance Plans for Your Wix or Squarespace Website
Comprehensive Wix and Squarespace website maintenance plans for busy small business owners
So, your website is live, looking amazing, and doing its thing. That’s awesome. But the number one thing that kills a website investment? Not keeping it maintained post-launch. Websites aren’t “set it and forget it” kinds of things. They’re more like cars (or houseplants, depending on how much you love metaphors)— they need regular care & upkeep to keep running smoothly.
Without a little TLC, things can go sideways: pages load slower, links break, features stop working, and next thing you know, you’re in panic mode trying to fix something you didn’t even know could break, and not knowing how to fix it. That’s where website maintenance comes in. It’s not glamorous, but it’s absolutely necessary.
With a strategic website maintenance plan...
You can check "update website" off of your never-ending to do list, and focus on running your business the areas that you are an expert in
You can sleep easy knowing that you've got a professional set of eyes on your website, ensuring that everything is running and operating smoothly, & your visitor experience will always be top-notch
You have an expert just on the other end of the phone or email ready to help you with continuously improving your website and online presence
You can feed confident that your website will always be in top shape, attracting your dream clients and helping you bring in more organic leads than socials
Our Basic Website Maintenance Plan
The Basic Maintenance Plan is the ideal choice for the small businesses who wants their website to run smoothly without any extras or frills. This is perfect if you are comfortable with updating your site yourself regularly, but you still just want to have that extra cushion of support any time you need it! Plus, if you need small updates here & there, or run into problems, I'm here to help with a quick email or a phone call.
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Monthly site health check
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Site speed, mobile responsiveness, accessibility, SEO issues, UX/UI issues, and more
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Troubleshooting if problems arise
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Content & design updates (up to 2 hours per month)
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Standard phone call and email support with responses within 48 hours
Terms: Minimum 3-month commitment for month-to-month plans, or you can pay one year upfront and get 10% off the total
Pricing: $175/month
Advanced Website Maintenance Plan
MOST
POPULAR
The Advanced Maintenance Plan is best for businesses that are growing & want to attract more visitors. Along with everything in the Basic Plan, you get extra help with updates, & a report every month that tells you how your website's doing. I'll also make sure your site's easy to find on Google & write a blog post each month to keep your visitors interested. It's the boost your website needs to start standing out!
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Monthly site health check
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Site speed, mobile responsiveness, accessibility, SEO issues, UX/UI issues, and more
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Troubleshooting if problems arise
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Content & design updates (up to 4 hours per month)
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Standard phone call and email support with responses within 48 hours
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Monthly performance reports and recommendations
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Basic SEO (up-keep of on-page SEO, and technical SEO)
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1 SEO-rich blog post per month
Terms: Minimum 3-month commitment for month-to-month plans, or you can pay one year upfront and get 10% off the total
Pricing: $350/month
Premium Website Maintenance Plan
The Premium Maintenance plan is perfect for established businesses or businesses that are ready to take their website to the next level. This package includes all the great stuff from the Advanced Plan, with even more time for updates and fast email response times. We dive deeper into making your website show up on Google & give you two engaging blog posts each month. This plan is all about making sure your site not only looks good but also consistently attracts & keeps the attention of your visitors.
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Monthly site health check
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Site speed, mobile responsiveness, accessibility, SEO issues, UX/UI issues, and more
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Troubleshooting if problems arise
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Content & design updates (up to 6 hours per month)
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Standard phone call and email support with responses within 24-48 hours
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Monthly performance reports and recommendations
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Advanced SEO (up-keep of on-page SEO, and technical SEO, keyword research)
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2 SEO-rich blog posts per month
Terms: Minimum 3-month commitment for month-to-month plans, or you can pay one year upfront and get 10% off the total
Pricing: $600/month
Ultimate Website Maintenance Plan
The Ultimate Website Maintenance Plan is ideal for busy businesses aiming for the top. You get everything from the Premium Plan, but with even more time for any updates you need and twice as many articles each month to really engage your audience. This is the ultimate care package for your website, ensuring it performs its best, reaches as many people as possible, and keeps them coming back for more.
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Monthly site health check
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Site speed, mobile responsiveness, accessibility, SEO issues, UX/UI issues, and more
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Troubleshooting if problems arise
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Content & design updates (up to 6 hours per month)
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Advanced support (responses with 24 hours or less)
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Monthly performance reports and recommendations
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Advanced SEO (up-keep of on-page SEO, and technical SEO, keyword research)
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4 SEO-rich blog posts per month
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2 hours of marketing or launch support for any upcoming promotions, campaigns, or exciting launches
Terms: Minimum 3-month commitment for month-to-month plans, or you can pay one year upfront and get 10% off the total
Pricing: $900/month
Needing Something More?
We offer platform-specific add-on services for Wix and Squarespace websites to offer our clients additional support when it comes to the website tools and integrations you use in order to keep your business running smoothly and efficiently. You can choose from any number of add-on services to be added to any maintenance tier, and in doing so, we'll provide you a custom quote, based on your business's specific needs and goals.
Wix Website Maintenance Add-Ons
Squarespace Website Maintenance Add-Ons
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Additional Blog Posts: Enhance your SEO and engage your audience with more frequent and relevant blog content, customized to your objectives.
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1:1 Meetings: Monthly strategy sessions to review site performance, discuss upcoming needs, and plan for future growth.
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Wix Email Marketing: Design and send stunning email campaigns directly from Wix, engaging your email list effectively without needing third-party software.
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Wix Bookings Maintenance: Ensure your scheduling system is up-to-date, including staff availability, class additions, SEO optimizations, and maintenance of any package offerings.
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Wix eCommerce Maintenance: Keep your online store fresh with new products, promotional codes, and updated sale items, and ensure all products are optimized for search engines.
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Wix Events Maintenance: Get full support for setting up your events, including page copy, image sourcing, and backend SEO settings.
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Online Courses/Programs Maintenance: Support for your online courses hosted on Wix, ensuring your educational content is up-to-date, engaging, and accessible.
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Restaurant Features Upkeep: Assistance with managing built-in restaurant tools, including table reservations, online ordering, and menu updates.
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Additional Blog Posts: Regular, SEO-rich blog content to boost your rankings and keep your audience informed and engaged.
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1:1 Meetings: Dedicated time each month to review your website's performance and strategize on improvements and upcoming initiatives.
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Squarespace Email Campaigns: Craft and send impactful email campaigns with Squarespace's integrated tools, building a stronger connection with your audience.
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Squarespace Scheduling Maintenance: Regular updates to your online appointment booking system to ensure smooth operation and customer satisfaction.
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Squarespace eCommerce Maintenance: Update your online store with new products, promotions, and SEO-friendly product descriptions to drive sales.
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Squarespace Member Areas Maintenance: Keep your exclusive content fresh and engaging for your members with regular updates.
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Squarespace Extensions Maintenance: Ensure seamless operation of integrated third-party tools and services to enhance your website's functionality.
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Online Courses/Programs Maintenance: Support for maintaining your Squarespace-hosted online courses, keeping your educational offerings current and compelling.
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What all can we fit into a VIP Day?When it comes to VIP Days, in one day, we can complete any one of my VIP Day offers that you see listed. Or, if you're needing assistance with something some smaller one-off marketing or design tasks, social media template design, troubleshooting, small updates, and things like that, we can generally fit in up to 3 different tasks/to-do list items, depending on the scope of work. Or, if you're one of those business owners who's life tends to be total chaos (like mine), you can book a VIP Day, give me everything that's been piling up on your marketing/design to-do list, and I'll just hammer down and get as much done as we can fit into that 8-hour timeframe!
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How much does a VIP Day cost?All VIP Day offers are a criminally good deal of $1,850 and the payment is split up into a 50% non-refundable deposit to hold your spot on my calendar, and the remaining 50% is due at the end of the VIP Day before sending over final deliverables or publishing any work. You just can't beat this price for professional branding or website design if you're looking for a budget-friendly option! 🙌🏼 This is also the most affordable way to work with me in any capacity!
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Why a VIP Day and not a typical custom project?A VIP day allows you to get a lot done in a focused, dedicated block of time— think of it as the fast lane to launching your brand or website! Instead of waiting weeks or months, we’ll tackle your project in a day, giving you end results much faster without compromising quality. It’s perfect for busy business owners who want to see progress now rather than later.
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Can I book just a half-day VIP Day?Yes, you can! If you don’t need a full day or have smaller, less time-consuming tasks, a half day is a great option. We’ll focus on your priority items and get them done efficiently. A half day, or 9 am to 1 pm is $925!
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What is the VIP Day timeline/process look like?When you book a VIP Day with me, you'll need full access to a computer (not your phone!) from 8 am to 5 pm— this is our dedicated project time. Make sure you’re available to review work and respond to emails quickly. I may also need to call you throughout the day, so keep your phone handy! VIP Days are all about efficiency, so please avoid scheduling other appointments that day. I’ll need quick responses to keep things moving! No matter the project— whether it's a semi-custom website or a basic logo package— you'll receive a homework checklist one week before our VIP Day. If everything isn’t submitted by then, your project will be rescheduled to my next available date. If we have to reschedule more than once, there’s a $250 rescheduling fee. On the day of the project, I’ll kick things off at 8 am with an email outlining our plan one last time. If we’re working on a website, I’ll check in with you around 1 pm to gather your feedback and make revisions, with two more rounds of tweaks before we launch by the end of the day. For logo packages, I typically check in between 11 am and 12 pm to get your initial feedback, then we’ll refine the design with two more rounds of revisions before wrapping up around 5 pm! For other types of projects, we’ll go over the timeline together after discussing your project details. My goal is to make this day smooth, efficient, and fun— so you get what you need without the wait!
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Can I book a VIP Day for my project, or do I need to book a custom project?This answer varies from person to person, depending on the scope and scale of what you're looking for and needing, and we will talk about this more on our discovery call if you're unsure! If you're looking for something along the lines of the things I've mentioned in the sections above, then a VIP Day might be the right fit for your project needs. If you're looking for a more extensive, complex website with lots of pages, more advanced features, automations, integrations, etc, or a full-scope brand identity complete with brand strategy, additional brand collateral, etc, then a custom project would be what you need and I'd be happy to give you a quote for that if we find that a VIP Day might not be the best fit. If you're wanting a full-scale website, then a custom project might be better for you! If you're wanting to refresh or revamp your site, or add additional pages to your site, need a comprehensive SEO plan, blog content, branded social media templates, or just need to mark some of your smaller marketing or design to-do's off your list, then a VIP Day (or half-day) is a great option!
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Can I book more than one VIP Day if needed?Of course! Let's say you wanna book one day for your basic logo package, and another for your semi-custom site, booking multiple days makes sense. We typically space these out by at least a week to make sure everything is seamless, giving you time to review, reflect, and get excited about the next phase! This also helps keep both you and I from getting to overwhelmed— doing two VIP Days two days in a row sounds like a blast, but every client who has ever chosen that option is mentally worn out by the end of it, so I like to keep them spaces out by at least a week!
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Can I customize my maintenance package and add add-ons?Absolutely! If you like a specific package, but want to add or swap some different add-ons to your quote, you can! We offer flexible add-on options so you can choose exactly what your website needs.
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Are there any add-ons not listed here that I can request?If you have specific needs not covered by our listed add-ons, please reach out! We're always looking to expand our services to better support our clients.
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Can I sign up for website maintenance with you if you didn't originally design my website?So, as long as your website is designed on Wix or Squarespace, I'd still be open to working with you on website maintenance, even if I didn't originally design your website, but under a few conditions... It must be designed by a professional designer, and not DIYed. The reason being, if your site is DIYed and it's been piecemealed together over the years, chances are your site might need a total overhaul before working with you on improving your online presence. If that's the case, and you do still want to work together on website maintenance, I'm all for it, but I would require that you book a VIP Day together, first, in order to give your site a "face-lift" so we can then maintain that strong online presence we created together. We can go over this more, and address any questions you might have on our initial call together! 😊
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How often can I change or add services to my maintenance plan?You can update your service selection at any time. We recommend reviewing your package and add-ons along with your maintenance needs quarterly to see if your plan needs to be tiered up or down!
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What is included in a monthly site health check?Our monthly site health check is like a wellness checkup for your website. We review key areas like site speed, mobile responsiveness, accessibility, SEO performance, and user experience (UX/UI). This ensures your site is running smoothly and optimized for both visitors and search engines.
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Do maintenance services and add-ons roll over if they aren't used in a month?Services are tailored to each billing cycle's specific needs and do not roll over. However, we can adjust your maintenance plan over time as needed to ensure you're getting the most value and that what you're getting makes sense for your budget and goals.
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How do I choose which maintenance plan is right for me?The key to choosing the right website maintenance plan for you is really looking inward at your business, your goals, your budget, and what matters the most to you. If your budget is a little small right now, maybe the basic maintenance plan is all you can afford right now, and that's okay. The more important your site is to the overarching goals you have for your business, or if your site is a key tool in running your business, you should consider investing more and choosing a higher tier plan. Generally. the more you invest, the more ROI you should see from your website— that just makes sense. So that's something to keep in mind when deciding which plan is best for your business. If you need some guidance, I'm happy to discuss this more with you and help you decide (and don't worry, I won't just try to sell you on the highest tier just because! No sleazy sales tactics here!)
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How are maintenance add-on services priced?Add-on services are priced on a case-by-case basis. This approach allows us to provide you with a customized solution that matches your website's unique needs and budget.
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How can we get started with my website maintenance plan?Let's chat! I'd love to hop on a free, no obligation, 30-minute discovery call with you so we can talk about your maintenance needs, what you're looking for as far as maintaining your online presence, and we'll talk about which plan might work best for your goals and your budget. Fill out the form at the bottom of this page and schedule your discovery call for a day and time that works for you!
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Will adding additional service to my maintenance package extend the time needed for maintenance?We strive to complete all maintenance and add-on services in a timely manner. If any additional services extend the usual turnaround time, we'll communicate this clearly and work with you to find the best schedule, and we'll be sure to let you know of any pricing changes or additional charges ahead of time.
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Can I make changes to my website after it’s launched?Yes, you’ll have full control of your website after launch. With the recorded walkthrough tutorial, you’ll know how to make simple edits, update content, and add new pages as your business grows. If you need ongoing support, I also offer website maintenance plans for those who want someone to handle updates for them.
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Do you work with custom designs or templates?At Thrive Design Co., we don’t do cookie-cutter templates. Every site we build is fully custom-designed for your brand, using Wix or Squarespace. We take your vision, goals, and branding into account to create a website that’s uniquely yours— no shortcuts or templates here! However, if you book a VIP Day website, for those types of one-day quick turnaround projects, I'll typically start from a professionally designed template and fully customize it to your branding, business, and industry!
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What happens after the website launches?After launch, you’ll receive two weeks of post-launch tech support to help with any hiccups or ironing out anything that might come up, or to answer questions that come up as you get comfortable with your new site. You’ll also get a recorded website walkthrough video showing you how to edit and manage your site, so you’re never left in the dark.
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Do you offer e-commerce solutions for service-based businesses?Yes! Even if you’re a service-based business, I can set up e-commerce features like booking systems, memberships, or online courses. If you’re selling services or digital products, we’ll integrate the necessary tools to help your business thrive. If you're looking for a services-based website with e-commerce integrated into it (verses solely a services-based website or solely an e-commerce site) these kinds of features can be built into your quote, starting at $500+.
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Do you offer payment plans?Yes! To secure your spot on my calendar, a 50% deposit is required upfront. The remaining 50% will be split into biweekly installments throughout the duration of your project timeline, starting the day of your project start date, giving you flexibility while we build your site. If needed, I can also accommodate a 30% deposit, especially if your website quote is above $5K.
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How do I know which package is right for me?If you’re a service provider looking for a professional website with all the essentials, the Website Essentials Package is a great fit. If you run an e-commerce, product-based business and need a store with product listings and categories, the E-Commerce Essentials Package is designed specifically for you. Not sure? Book a discovery call, and we’ll figure out the best option for your needs!
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What’s the difference between the Website Essentials Package and the E-Commerce Essentials Package?The Website Essentials Package is perfect for service-based businesses that need up to 5 custom-designed pages (like Home, About, Services, etc.) to showcase their offerings and convert visitors into clients. On the other hand, the E-Commerce Essentials Package is specifically designed for product-based businesses, with additional features like product listings, category pages, and a shop setup to drive sales.
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Do I need to provide content for my website?Yes! You’ll need to provide things like your logo, branding elements, and the written content for your site (such as your About page, services, and product descriptions). Don’t worry, though— I’ll give you a detailed checklist of everything I need, and I’m here to guide you through the process.
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Is SEO included in my website package?Absolutely! Both packages include initial on-page and technical SEO setup, including optimizing your site’s structure, meta tags, and keywords, plus Google Analytics and Search Console setup. We want your site to be search-engine ready from day one!
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Do you offer branding services as well?Yes! I offer branding packages that can complement your website design, including logo suite design, color palette selection, typography selection, brand strategy and much more. Whether you need a full brand identity or just a refresh, I can create a cohesive look for your business that seamlessly matches your website! Book any custom branding package along with any custom website package and get 10% off your project total!
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How much involvement do I need during the design process?Your input is crucial! This is a collaborative process, through and through. I’ll need your feedback at key stages, like the design questionnaire, initial concept reviews, and final tweaks. But don’t worry— I'll guide you every step of the way, making sure the process is smooth and stress-free. And with a VIP Day, we can fast-track your project if you’re short on time!
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How long will it take to build my website?For the Website Essentials Package, the timeline is typically 4-6 weeks, while the E-Commerce Essentials Package takes 6-10 weeks on average. Timelines may vary depending on how quickly we receive your content and feedback, but we’ll keep things moving as efficiently as possible!
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What if I need more than 5 pages?No problem! If you need additional pages beyond what’s included in the package, we can customize your project quote to fit your specific needs. Just let me know what you’re looking for, and I’ll provide a customized quote!
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How do I know if I need a full branding overhaul?You’re ready for professional branding if... You feel disconnected from your current branding You’re rebranding or expanding your business You feel like your competitors are overshadowing you You feel like your current branding no longer aligns with your business, audience, or goals You would say that you don't even really have a true pre-existing "brand" If you’re ready to elevate your brand and create something that truly represents your business, it’s time for a custom brand identity!
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Can I book branding and web design services together?Yes! You can book both branding and website design services, and when you do, you’ll get 10% off your total project cost. This way, your website and branding are fully aligned and cohesive from the start.
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What’s the difference between the Branding VIP Day and the Signature Branding Package?The Branding VIP Day is perfect if you need the essentials fast— like a complete standard logo package— delivered in just one day. It’s ideal for businesses on a budget or those who already have a clear vision of what they're looking for. The Signature Branding Package, on the other hand, is a much deeper dive into your brand’s identity and includes a full suite of branding elements with more time for revisions and exploration, along with comprehensive brand strategy.
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What if I need extra logo concepts or revisions?No problem! I always do my best to hit the nail on the head the first go round, with just some minor tweaks to follow, but in the event that I do happen to miss the mark the first time, I offer additional logo concepts and extra revision rounds as add-ons to your package. If you want to explore different design directions or need more tweaks to perfect your branding, we can customize the package to meet your needs.
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How involved do I need to be in the branding process?Your input is key! We start with a detailed questionnaire to capture your vision and preferences. After that, you’ll review mood boards, initial concepts, and provide feedback at key stages. The process is collaborative, but I’ll guide you every step of the way, making sure we’re creating something that truly reflects your brand.
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Can you create branded social media templates or other marketing materials?Yes! We offer branded social media templates, business cards, email signatures, and more. These add-ons start at around $500+ and help ensure your branding is consistent across all customer touchpoints, making your business look polished and professional everywhere.
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What if I'm not sure what I want for my brand?That’s totally okay! Part of my job is helping you discover your brand’s personality and style. Through our questionnaire, mood boards, and creative direction, we’ll explore what resonates with you and your target audience. By the time we’re done, you’ll have a clear, cohesive brand identity that fits your business perfectly.
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What happens after the branding project is complete?Once your branding is finalized, you’ll receive a PDF brand guidelines document with clear instructions on how to use your new brand assets consistently, along with a link to an Air.inc album with all new, organized brand files and assets. This will ensure that your brand looks professional and cohesive across all platforms— whether it’s your website, social media, or print materials.
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What's the payment schedule like?To secure your spot on my calendar, a 50% deposit is required upfront. The remaining balance will be split into installments throughout the project. We’ll set up a payment schedule that aligns with the project timeline, making it easier for you to budget while we build your brand. I can also accommodate a 30% deposit as well, if needed, especially if your project total surpasses $5K.
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Do I get all the logo files I’ll need for print and web?Absolutely! You’ll receive your logos in multiple formats— JPG, PNG, and SVG, so they’re ready for anything from websites to business cards. If you need additional file formats, just let me know, and I’ll provide them.
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What is brand strategy?Brand strategy is the blueprint for how your brand communicates with your audience. It defines your brand’s personality, tone of voice, target audience, values, mission, and overall market position, plus more. It’s not just about how your brand looks— it’s about how it feels and connects with your ideal clients. With a clear brand strategy, everything from your visuals to your messaging works together to create a cohesive, memorable experience that strengthens your brand and sets you apart from the competition. In my Signature Branding Package, you’ll get a comprehensive brand strategy guide to ensure your brand stands out and resonates on a deeper level!
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How long does the branding process take?The Signature Branding Package typically takes about 6 - 8 weeks from start to finish. We move through each phase— discovery, design, and revisions— at a pace that ensures every detail is perfect. The Branding VIP Day offers a much faster turnaround, with your logo basic package completed in just one day!